Organizational Vital Signs: The How and Why of Communication Audits offers tools managers can use to assess and improve communication with employees. The work of managers and non-managerial staff differs by necessity, both in complexity and detail. However well-intentioned managers may be, these differences may lead to communication disconnections that can negatively affect morale, turnover, and productivity. How can such disconnections be discovered? What can be done to avert them? How do managers discover employees’ perceptions and opinions about company practices and direction? A communication audit will show how communication flows, or fails to flow, through the company’s established channels.
Organizational Vital Signs
Description
Organizational Vital Signs
Organizational Vital Signs: The How and Why of Communication Audits offers tools managers can use to assess and improve communication with employees. The work of managers and non-managerial staff differs by necessity, both in complexity and detail. However well-intentioned managers may be, these differences may lead to communication disconnections that can negatively affect morale, turnover, and productivity. How can such disconnections be discovered? What can be done to avert them? How do managers discover employees’ perceptions and opinions about company practices and direction? A communication audit will show how communication flows, or fails to flow, through the company’s established channels.
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